Candle Creations Digital Gift Card – Terms & Conditions

1. Validity Candle Creations Digital Gift Cards are valid for 36 months from the date of purchase unless otherwise stated. The expiry date is clearly displayed on the digital card.

2. Redemption Gift cards can be redeemed online at candlecreations.co.nz for products, fragrance discovery sets, candle‑making supplies, and classes. They cannot be redeemed through third‑party retailers.

3. Non‑Refundable Gift cards are non‑refundable and cannot be exchanged for cash, except where required by New Zealand law.

4. Partial Use & Balances If the full value is not used in one transaction, the remaining balance will stay active until the expiry date. Balances cannot be transferred to another gift card.

5. Lost or Stolen Cards Treat your digital gift card like cash. Lost, deleted, or stolen cards will not be replaced unless proof of purchase can be verified.

6. Fraud & Misuse Candle Creations reserves the right to cancel any gift card if fraud, tampering, or misuse is suspected.

7. Consumer Guarantees All purchases made using a gift card are covered by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

8. Privacy Personal information collected during gift card purchase or redemption is handled in accordance with our Privacy Policy and used only for order fulfilment and account management.