What our customers have to say…

Oh, you are SOOOO good! Di 10/08/17


Wow, that’s fast service. Thank you! Helen 08/08/17


Thank you so much for being so diligent. That’s why I keep coming back! Trudy 08/08/17


Thank you so so much for all of your help! I will definitely be ordering from Candle Creations again…It was my first time ordering off the site so thanks to your help, ordering from the site next time will be super easy. Thanks again. Rosa 26/07/17


Thanks so much for your help and great customer service. Kindest Regards, Alison, Angelina and Roseanna


Thanks Brittney for the super fast reply and advice, amazing service! Cheers, James 05/07/17


Wow guys, that is amazing! I didn’t expect it to go out before next week. Thank you 😊 Claudia 23/06/17


Hi! I’m so impressed on how fast your delivery was, amazing!:) And thank you for your quick response to ny emails…Joyce 16/05/17


Wow! Your service is amazing!!! Thank you so very much, I will be stalking your website for more ideas for creating gifts for our Women’s services later in the year. Bless you, Jannine 10/05/17


Brittney-Anne you’re an absolute star. Thanks very much for the prompt response…and fantastic service! Cheers, Mitchell 5/5/17


I have been shopping here for years now. I am always blown away at how you get my order to me so Quickly. All the products are excellent as is the service. I will continue to purchase your products and recommend them to everyone. Thanks again, Vanessa 5/5/17


Received (my second order), and have to say the fragrances are simply smelling beautiful in my soaps. Delivery is so fast..thank you so much. I will always be a customer of yours. Can’t wait to order more, in fact I will now. Cheers, Sharon 5/5/17


The new jars arrived today and they’re perfect! Everything else is great too. Thanks so much for the speedy deliveries, I’ll definitely be buying from you again soon! Thanks, Matt 28/4/17


The last order I got has made me have a new hobby and love the scents and the affordability of being able to make the candles! Thank you for such quick shipping on my previous order over the Xmas period! Will be continuing to order from you!! Mikayla 25/1/17


First Time Customer: Placed my pick up order yesterday, received my confirmation for pick up email the same day and picked it up this morning. This is the WEEK of Christmas so am extremely impressed with the fast paced service 🙂 Great friendly customer service when I popped in to pick up my goods and I am soo very excited to have found a lovely new supplier for my growing business !! 😀 Thanks soo much Candle Creations NZ 🙂 Reah 22/12/16 (via Facebook)


Great service, thank you. More than happy with the products and will certainly be back! Ginny 12/12/16


Just want to say a big thank you for my orders, I generally always get them the next day and I have no idea how you do it but I appreciate the fact that your whole service is prompt! Seriously can’t get an order from wellington businesses in two days let alone the next day. Merry Christmas and thank you from an appreciative customer!! Sasha 9/12/16


Hi guys, just been to your website and noted it has been really jazzed up. I love it and I am so happy to see some new soap molds from Crafter’s Choice. I find it impossible to get really good molds such as one gets overseas. The insert molds I will be buying. I have been buying your fragrance oils for some time now and have found your service super fast and prices great. Keep up the excellent work 🙂 Nelly 3/12/16


So love all of the products you’ve been sending me, thank you for the amazing service. Karen 1/12/16


Just wanted to say a huge thanks, I received my candle order this morning and I only ordered it yesterday…thank you heaps. I’m a very happy customer. Eva 15/11/16


Thank you for the wonderful customer service you and your team always provide getting orders fulfilled and dispatched so promptly. Sarah 28/07/16


Your showroom assistant (Brittney) is fabulous. Very friendly, helpful, patient, with a ready smile and cheerfulness and on top extremely efficient – you cannot ask for more or better. Your rarely find such top customer service. Keep it up! Jenny 22/07/16


You’re awesome. Thank you! Your website with the hints/tips and instructions is a gem too – before discovering Candle Creations I had no idea how to make a candle (or soap) but I knew I wanted to do this. Cheers. Kirstin 05/05/16


I ordered stuff yesterday and hoped it would turn up today to make candles tomorrow. It turned up about 9am this morning! Wicked service, thanks heaps….Beca 11/07/16


Thank you so much for taking your time to answer all my questions. You have brightened my day! Yoki 29/06/16


Super fast delivery thank you! Kimberly. 13/06/16


Arrived today! Thanks very much for your prompt service. I’m looking forward to making my first batch of bathroom products! Alison, 07/06/16


Thanks for your amazing service, received the parcel this morning. Thanks so much, Raewyn 03/06/16


AWSOME – Didn’t t expect my parcel to arrive ‘so quickly’ – thank you very much. Kerry 23/05/16


I just wanted to say how pleased I am with your products! My mum wears Chanel 5, so you can imagine my delight when I was able to make her a candle of her favourite perfume! And afterwards, my whole flat smelled terrific too! So thank you for your quick delivery, and fantastic products! I will most definitely be ordering again, I think Nanna needs a candle too! Sincerely, Brittney 18/05/16


My order arrived yesterday morning, thank you so much – that’s very quick service. I had ordered some things from another supplier which were shipped on Friday, and they didn’t come until yesterday afternoon! I’m very happy, thank you – and totally wrapped that I found good, natural colour for my candles. Karyn 17/05/16


That was quick!  Thank you – I received the starter kit today! I know what I’ll be doing this weekend. Thank you for such excellent service. Leanne 06/05/16


You’re awesome. Thank you! Your website with the hints/tips and instructions is a gem too – before discovering Candle Creations I had no idea how to make a candle (or soap) but I knew I wanted to do this. Cheers, Kirstin 05/05/16


I love your store and the wonderful things you can buy for tinkering around with and I love the fact that I ordered it yesterday and it arrived in Palmerston north this morning!!!! Carolyn 1/04/16


Thank you very much! Super service – this all arrived this afternoon. Much appreciated! Alesha 31/03/16


I just wanted to say thank you for the excellent service I received from you. My order turned up at 3pm this afternoon! I would definitely recommend you to friend and I’ll use you again. Thanks again,Tania 22/03/16


Wow – the parcel arrived today, thanks for the very prompt service. Margaret 1/03/16


Hey everyone at candle creations. Thanks so much for yur endless help when I place my orders in your shop, the friendly and efficient service, delivery service, with answering at times my silly questions and always a smile from Brittany. Jo😊 15/02/16


Thank you for your excellent communication and quick dispatch – very impressed! Kind regards, Kerin 10/02/16


I wanted to say thank you so much. I have just received my order and an very happy with it. I can’t believe how fast you sent it. Merry Christmas and kind regards, Tracy 24/12/15


You guys are amazing! Thank you so much! x Cheryl 22/12/15


Hi Guys, received the products today. Awesome service, LOVE your products!!! Thanks so very much. Cheers, Alena 8/12/15


You have the best customer service of any company I deal with. Have a great Christmas, Pauline 07/12/15


Hi Brian and Emma, thank you very much for an informative course on Wednesday night, your production tips certainly helped take my candle making to the next level….Once again thank you very much. Best regards, Stephen 21/11/15


Hi Brian and Emma, I just want to take this time to say thank you for helping me grow (my business) with your amazing products! I could not have come this far without you ….expect more orders to come Much gratitude, Charis 20/11/15


Great fast service and lovely product. I ordered from two different places and yours was way nicer and more fragrant…… And cheaper!!  Thanks, Jan 19/11/15


Thank you so much for all of your help this morning working out exactly what we needed to purchase. Great service thank you I really appreciate it. Regards, Trish 6/11/15


It’s great to find a company that is genuinely interested in helping small businesses out! I am blown away by your product, exceptional service and quickest ever delivery – you guys are awesome! Regards, Claire 🙂 2/11/15


Just wanted to say thank you so much for the great service! I received my order within 15 hours! You guys are amazing 🙂 Laura, 20/10/15


I AM SO IMPRESSED with your Customer Service team Brian – they ROCK!!!  Bests, Sarah 12/10/15


Awesome! You rock, thank you:) Kind Regards, Holly 8/10/15


Hi .. I would like to send this email of thanks & appreciation to you today .. for your goods .. but mainly for the help and warmth & happiness i received from Brittany today!!! …and to thank Brittany for her gracious and courteous help & setup of my order on the computer there for me! I honestly feel that Brittany gave me the highest level possible of Customer Service today ~ Nothing was too much for her, she even packed my car for me .. without any hesitation! Brittany is an amazing young lady .. she really made my day & experience…… I will certainly be back !!!! Thank you Britany! Thank you Candle Creations .. for bringing these neat products, and prices to us .. in New Zealand. Sincerely, Happy Customer Sandy 6/10/15


Just want to pass on a note that I am exceptionally impressed with the turnaround time of your organisation – we ordered our package last night and it arrived at lunch today – without error. Absolutely brilliant. Thanks very much, Phillip. 30/09/15


Thanks guys, received the order the other day. Absolutely lovely products!!!! Cheers, Alena 18/09/15


Thank you so much for your delivery, what prompt service!!!  Received item, yesterday, not even 24 hours from ordering! Kind Regards, Judy 11/09/15


So prompt, thank you! Deanna 24/08/15


WOW, that was amazing. I received the parcel at 02:28 this afternoon. If it was trade me I would write, ‘Incredibly quick delivery with products arriving in perfect condition. AAA+++ trader and will definitely trade with again.’ Many Thanks, Sina 10/08/15


Thank you so much for a lovely candle making evening. I really enjoyed it, Sue 27/07/15


Thanks for the super fast service with my order – awesome!! It was waiting at my front door this afternoon at 3pm when I arrived home. Amber 23/07/15


Thank you for your excellent service – received my order very promptly, Cecily Guarrera 13/07/15


Thank you so much! This arrived today before lunch! Awesome service, and I LOVE your website! Avalon 26/06/15


Thank you so much, received so fast, today, and left down path on deck as requested 🙂 Thanks, Marie 15/06/15


Great service! Many thanks, Gina 29/05/15


Hi Emma, your Candle Class was fantastic the other night, I got so much out of it….I am a visual learner so the course was perfect for me. Thanks, Sandra 16/05/15


Thank you SO much. We are SO impressed with the fast shipping. We both liked your Facebook today. Thanks again, Kind regards, Gemma 16/05/15


Thank you very much for the prompt, efficient processing of my order.  Everything arrived very quickly and I am very impressed with your service.  I can’t wait to get started making my candles! Cheers, Lindsay 11/05/15


Thank you! Order arrived by the afternoon of the day you sent it!! Super impressed with your service and product – you are running a tight ship! Have a lovely long weekend, and thanks for being a breeze to shop with. Cheers, Olivia 24/04/15


Arrived today thank you (as usual your service is amazing), Pauline 01/04/15


Talk about speedy!  Thanks so much – as always you guys are great. Angela 01/04/15


You’re a diamond geezer! – Helen 01/04/15


Thanks Brian and Emma, you guys are awesome! Cheers, Carolyn 13/03/15


Thanks Brian for your lightning quick response. I will be putting my order through soon. Kind regards, Cheree 02/03/15


Hi Brian, thanks so much for your help, I have put through the order this morning. Look forward to receiving soon 🙂 Kind Regards Nicole 25/02/15


I phoned yesterday lunchtime to ask if you would deliver an order urgently, and it arrived today at 3 o’clock, and at no extra charge. This is tremendous service and we just wanted you to know that this is much appreciated. We don’t place huge orders, but you an be assured that we will not be looking elsewhere for supplies when you have been so helpful. Yours sincerely, Mary 25/02/15


Would just like to convey my appreciation of your fantastic customer service.  Without a doubt you would have to be the best company I deal with for prompt, efficient deliveries.  I placed an order yesterday after 1pm and it arrived to me in Upper Hutt this morning!  Thank you so much. Kind regards, Rachel 29/01/15


Fabulous, thank you 🙂 Great service! Libby 27/01/15


Hi Guys, Wendy and I just wanted to say a big thank you to you and your team for the great work and candle supplies this year.  We know you work hard to get all the orders out and we are grateful for the excellent service and quality supplies….Anna 22/12/14


So happy to have found your website last year. Great website.Very helpful and informative. Thank-you very much for the fantastic service. Mary-Jane 19/12/14


Just wanted to send an email to thank you for such quick delivery of my latest order….really like ordering from you, so professional and speedy!! Many thanks, have a great xmas and new year! Amanda 18/12/14


Just wanted to say how stoked I am with your services! Amazing prices, the shipping is an amazing price, and my order arrived the next day, as a student (poor) im able to make presents etc that are amazing and cheap thanks to you! Natalie 14/12/14


Your website is great, so easy to navigate and the purchasing process was really straight forward. Thanks and kind regards, Paulette 28/11/14


Thank you so, so much for going out of your way to help – you are a star! Monique 14/11/14


No problem 🙂 thank you so much! Will definitely buy again from you, Timandra 13/11/14


Thanks so much for your help this morning!! I’ve already made my first candles!  The smell is incredible!!!! (I got the coconut and the vanilla this morning!). Will definitely be back for more fragrances and will experiment with some different wicks for my smaller wine glass candles – thanks heaps! Best wishes, Emma 13/11/14


You guys are fabulous…… A big thanks from us.  Have a great day. 4/11/14


Thank you so much for the beautiful scents!! I am incredibly impressed with how quickly the products arrived as well as how delectable all the scents are. I will certainly be purchasing from you again and again. Olivia 21/10/14


I just wanted to say thank you for the excellent service:) Everything always arrives nice and fast. Such a bonus. Thanks again, Vanessa 9/10/14


Awesome thank you, Stacey 8/10/14


Brian, hi thanks, arrived today – it’s great, love it! Jo 8/10/14


Gosh, you Kiwis are like a breath of fresh air to do business with. Regards Lesley 7/10/14 (International order)


Thanks once again guys, order arrived in Dunedin. Sweet as ….Once again I’ll be back….soon. 1/10/14


This is wonderful thank you so much for your help!….Rebecca 24/09/14


Hi Brian, thank you very much for helping me yesterday. I am very excited about my business now…Joshua 21/09/14


Hi guys. Just a quick thank you for the speedie service ! Both orders arrived at work this morning, many thanks again, I’ll be back. Cheers for now, Hugh 19/09/14


Thanks for your time. I love that I can order in the morning and get everything the same day. Maryanne 11/09/14


Thanks for your reply and great service 🙂 Nellie 10/09/14


Oh my gosh the courier has just been – I can’t tell you how thrilled I was to see a delivery of French Pear – thank you so much!  So great the way you guys remember everything and don’t fail to impress!!! Bests, Sarah 08/09/14


Thank you very much my order arrived today and the bars of soap looks great. Looking forward to making soap with them. Kathryn 28/08/14


Thank you for your response- Fantastic! Jess 25/08/14


Awesome ! Thanks for your prompt response….Thanks again for your help, Danny 25/05/14


Wow received already. Impressed. Thanks, Carolyn 22/08/14


I just received my order – THANK YOU!…and thank you for your great products and deliveries time frames. Kind Regards, Fran 15/08/14


Thanks so much! Parcel arrived in perfect condition…Sara 14/08/14


Thank you for your exceptional service, super fast delivery, and great communication. fantastic! Melissa 12/08/14


I have just received my purchases…and boy are they good. I’d just like to thank you for all the advice, our product launch is going to be great!! Thanks, Zoe 08/08/14


Just wanting to thank you for your very prompt service. The kit arrived today, it’s marvelous. Thanks again, Aimee 6/08/14


I think you guys are fantastic, delivery is always so quick with everything so well packed!


Thank you so much, I really appreciate it. Phoebe 05/08/14


Arrived this morning safe and sound thank you. Raewyn 30/7/14


Parcel has arrived this afternoon.Thanks for your help and communication…it has been excellent and much appreciated. Gosh the fragrances smell amazing! Brenda 30/7/14


Hi Brian, I cannot thank you enough. Phenomenal service…Kind regards, Caroline 24/7/14


Many thanks for the confirmation of the order and the efficient service. I will be sure to use you again as I find that the prices you have and what you have to offer is so much better than some of the places that I have come across. Thanks again, Abby


Thanks again – I can’t tell you how much I appreciate your assistance!!! Warm regards, Sarah


Thanks for your excellent service. Regards, Jan


Thanks for all my orders lately – they arrive so quickly! – Ruth


Package arrived this morning, thanks for the prompt response. Regards, Melanie


I would just like to say a big “THANK YOU” for your amazing service !! I made my order on Sunday from home, your website was super easy to use and your products looked extremely inviting…The products you have sent were beautifully packaged and I am super excited about getting creative today – to be honest I have never made my own candles but I am so tired of spending an absolute fortune on buying ‘retail candles’ so have decided to spoil myself. I will for certain be ordering from you lots and lots. Have a great day and thanks once again, Victoria 🙂


Thank you lots, I’ve made another order. I love the products in your range, perfect for everything I need, Rhea.

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